DELETE YOUR ACCOUNT.
Request deletion of your Lumen Games account and associated data.
This page allows users of games published by Lumen Games to request deletion of their app account and associated personal data.
You do not need to open or reinstall the app to request account deletion. Please use the form below and select the game related to your account.
What will be deleted
When your request is processed, we will delete the account information associated with the selected game, including account identifiers, profile information, game progress, preferences, and other personal data linked to that account, where applicable.
Data we may retain
We may retain limited information when required for legal, tax, accounting, security, fraud prevention, dispute resolution, or regulatory purposes. Any retained data will be kept only for as long as necessary for those purposes.
Before submitting
Account deletion is permanent and may remove your access to progress, purchases, saved data, and account-related features for the selected game.
ACCOUNT DELETION REQUEST
Fill out the form below so we can identify and delete your account.
NEED HELP?
If you cannot use the form, contact us by email and include the game title, your account email or user ID, and a contact email.
Information to include
Please provide the game title, your account email or user ID, and a contact email so we can confirm and process your request.
We may contact you if we need additional information to verify the account before deletion.